Waldorf Astoria Riviera Maya and Conrad Tulum Embrace All-Inclusive Luxury

Hilton has announced that Waldorf Astoria Riviera Maya and Conrad Tulum Riviera Maya will transition to All-Inclusive resort experiences, strengthening the company’s All-Inclusive portfolio and building on the offerings already available at both properties. Located on Mexico’s Caribbean coast, the resorts will offer distinct stays shaped by their respective brands' character and rooted in a strong sense of place.

Beginning October 2026, Waldorf Astoria Riviera Maya introduces a more seamless, elevated All-Inclusive experience, where oceanfront privacy and the spirit of modern Mexico shape an effortless, personal and distinctly Waldorf Astoria stay, and Conrad Tulum Riviera Maya evolves into a multi-generational All-Inclusive retreat where the soul of Tulum comes alive through discovery, flavour and connection".

“As we continue to expand Hilton’s All-Inclusive portfolio, Waldorf Astoria Riviera Maya and Conrad Tulum Riviera Maya give guests a more personal way to stay, dine and explore the local culture, all made possible by the thoughtful service and exceptional hospitality Hilton is known for,” said Sylvia Scholey, vice president and global head, All-Inclusive and Resorts, Hilton. “Today’s travellers want the freedom and ease of an All-Inclusive resort, paired with the distinctive depth, personalisation and sense of place they expect from Hilton’s award-winning luxury brands.”

Together, the two resorts will make the All-Inclusive journey easy to understand, choose, and book for the luxury traveller. Waldorf Astoria Riviera Maya suits adults seeking privacy, anticipatory service, chef-led dining, and a more intimate oceanfront pace, while Conrad Tulum Riviera Maya is designed for travellers of every generation seeking discovery and culinary variety.

As of January 10, 2027, Waldorf Astoria Riviera Maya will transition to an Adults-Only experience for registered guests aged 18 and older, while Conrad Tulum Riviera Maya will offer Ceiba Club, a dedicated Adults-Only section reserved for registered guests aged 18 and older, within the wider multi-generational resort.

The growth of luxury all-inclusive is being driven by a shift in how affluent travellers define luxury. Today's guests want ease, personalisation, and quality without compromise. They want the freedom to fully immerse themselves in a destination without constantly making transactional decisions throughout their stay. That creates a powerful opportunity for luxury brands to deliver a more seamless, elevated experience.

For Hilton, bringing both Waldorf Astoria and Conrad into the category reflects the belief that luxury all-inclusive has evolved well beyond its traditional perception. Guests increasingly expect exceptional dining, bespoke experiences, wellness, and highly personalised service within a frictionless stay experience.

“As we continue to expand Hilton’s All-Inclusive portfolio, Waldorf Astoria Riviera Maya and Conrad Tulum Riviera Maya give guests a more personal way to stay, dine and explore the local culture, all made possible by the thoughtful service and exceptional hospitality Hilton is known for,” said Sylvia Scholey, vice president and global head of All-Inclusive and Resorts, Hilton. “Today’s travellers want the freedom and ease of an All-Inclusive resort, paired with the distinctive depth, personalisation and sense of place they expect from Hilton’s award-winning luxury brands.”

Together, the two resorts will make the All-Inclusive journey easy to understand, choose, and book for the luxury traveller. Waldorf Astoria Riviera Maya suits adults seeking privacy, anticipatory service, chef-led dining, and a more intimate oceanfront pace, while Conrad Tulum Riviera Maya is designed for guests of every generation seeking discovery and culinary variety.

Waldorf Astoria Riviera Maya: An Adults-Only Oceanfront Sanctuary Shaped Around the Guests. Waldorf Astoria Riviera Maya will offer an Adults-Only, all-inclusive luxury experience where oceanfront privacy and the vibrant spirit of modern Mexico come together in an escape designed around what matters most to each guest. From oceanfront yoga and Mayan breathwork to artisan-led ateliers, agave discovery, chef-led dining, sunset gatherings and intimate live music, each experience will be thoughtfully introduced, personal and distinctly Waldorf Astoria.

With its world-renowned hospitality at the forefront, Hilton brings more than 100 years of industry expertise to the evolving All-Inclusive space. Conrad Tulum Riviera Maya and Waldorf Astoria Riviera Maya will join Hilton’s growing portfolio of All-Inclusive resorts in prime global destinations, offering elevated experiences and more choice for travellers.

For more information and reservations, please visit the Riviera Maya All-Inclusive Experience | Conrad Tulum Riviera Maya and Waldorf Astoria Riviera Maya | Oceanside Luxury Resort - Official Site websites.