VIVA Cruises Publishes European Water Level Guide for Travel Agents
River cruise line VIVA Cruises has launched a new water level guide designed to help travel agents better understand, explain and manage the impact of changing conditions on European river cruise itineraries.
The booklet, ‘High Water & Low Water on Europe’s Rivers’, provides insight into why water levels fluctuate, how river conditions are monitored and the operational decisions involved when disruption occurs.
It outlines how VIVA Cruises works with local authorities, and its onboard crews and operations department, to assess conditions and adjust itineraries if necessary.
Michelle Daniels, director of sales, UK & Ireland and Australia & New Zealand at VIVA Cruises, said: “Water level changes are a natural part of river cruising and understanding the reasons behind them and the decisions they can trigger is essential. We’ve created this guide to give agents a clearer picture of what happens behind the scenes, from monitoring river conditions to assessing alternative arrangements. Ultimately, we want our partners to feel confident when speaking to customers, with the knowledge and information they need to explain the situation.”
The free guide is available digitally via the VIVA Cruises training portal.
VIVA Cruises held a one-hour webinar for agents and operators about the impact of high and low water levels earlier this year.
The line sails on the major European rivers: the Rhine, Main, Moselle, Danube, Douro and Seine, and the Po and Venetian Lagoon from 2027.
For more information, visit www.vivacruisesspecialist.com
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