Shangri-La Group Debuts First JEN by Shangri-La Hotel in Hangzhou

Shangri-La Group has expanded its JEN by Shangri-La portfolio with the soft opening of JEN Hangzhou by Shangri-La, marking the brand’s debut in the Chinese city.

The new property is the 10th JEN hotel globally and brings the brand’s ‘Live New Asia’ concept to Hangzhou, combining contemporary hospitality with elements inspired by the city’s culture and heritage.

Located in Gongshu District within Hangzhou Kerry Plaza, JEN Hangzhou occupies the former site of the historic Hangzhou Oxygen Plant. The hotel’s design pays tribute to the site’s industrial past, retaining features including industrial-style brick walls while incorporating floor-to-ceiling glass and contemporary interiors.

Artworks throughout the property take inspiration from Hangzhou’s urban culture and the Grand Canal, reflecting the city’s long-standing relationship with its waterways.

The hotel is also within easy reach of several of Hangzhou’s cultural attractions, including the UNESCO World Heritage-listed Grand Canal and Qiaoxi Historic District, as well as major transport connections.

JEN STAY

JEN Hangzhou features 176 guestrooms and suites, with floor-to-ceiling windows offering views across the city skyline or surrounding greenery.

Deluxe Rooms and above feature double bathtubs, while all suites include private outdoor terraces designed to provide additional space for guests to relax and enjoy the surrounding views.

JEN EATS

The hotel’s OpenHouse restaurant takes inspiration from Hangzhou’s culinary heritage, with a focus on local flavours and regional ingredients.

Its menu combines contemporary interpretations of Jiangnan classics with Western dishes and Southeast Asian specialities, catering for everything from casual dining to business meetings and celebrations.

A Grab & Go breakfast option is also available, offering light bites, coffee and signature beverages for guests looking for a quicker start to the day.

JEN ACTIVE

JEN Active, the hotel’s wellness offering, includes a 24-hour fitness centre, indoor heated swimming pool beneath a glass atrium and a sauna.

Guests can also access a recovery-focused spa offering personalised treatments that combine Asian wellness traditions with modern recovery techniques.

JEN SOCIETY

JEN Hangzhou offers more than 330 square metres of event space, including a 240-square-metre ballroom and a 90-square-metre flexible venue, both equipped with audiovisual technology.

An outdoor lawn on the seventh floor provides an additional setting for corporate events, private celebrations, weddings and garden parties.

Soft Opening Offer

To mark the soft opening, guests booking directly through Shangri-La’s website, WeChat Mini Programme or Shangri-La Circle mobile app can access rates starting from RMB 762 per room, per night.

Further opening experiences and special offers are expected to be announced in the coming months.