ITTN Talks to Ronan O'Donoghue, General Manager, Platinum VIP

55 minutes ago

3 min read

Sharon Jordan recently sat down with Ronan O'Donoghue, General Manager, Platinum VIP - to talk about the Platinum VIP Experience at Dublin Airport. From private security screening and luxury suites to chauffeur-driven transfers directly to the aircraft, Dublin Airport’s Platinum VIP service offers clients a completely different way to travel.

For clients who appreciate the finer things in life, the luxury travel experience doesn't have to begin when they reach their destination. At Dublin Airport, Platinum VIP offers an exclusive alternative to the traditional airport journey, complete with dedicated check-in, private security screening, luxury dining options and chauffeur-driven transfers to and from the aircraft.

Located beside Terminal 1, the private terminal provides a discreet, personalised experience for passengers travelling

on both commercial and private flights. Whether clients are heading off on a luxury honeymoon, travelling for business or simply looking to avoid the usual airport crowds, Platinum VIP promises a considerably more comfortable start or finish to their journey.

Following an expansion in 2025, the facility now boasts ten luxury suites, including four newly designed spaces featuring bespoke Irish furnishings, fine art and carefully curated menus.

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A Private Terminal Experience

One of Platinum VIP's biggest attractions is the opportunity to bypass the busy public areas of Dublin Airport.

Rather than navigating the usual check-in desks and security queues, departing passengers arrive at a dedicated private terminal, where they are welcomed by the Platinum VIP team. From there, staff assist with check-in and luggage arrangements while guests settle into their suite. Passengers can enjoy complimentary light refreshments, with additional dining options available, before passing through a dedicated private security screening area. When it's time to board, a luxury BMW transfers guests directly to their aircraft. For flights to the United States, passengers are instead brought directly to US Preclearance, where the necessary immigration procedures still apply.

Luxury Suites, Dining and Complete Privacy

At the heart of the Platinum VIP experience are its ten luxury suites, designed to provide an exclusive retreat away from the main airport terminals. Guests can enjoy comfortable seating, complimentary snacks and light refreshments, with freshly prepared dining options also available. The four newest suites place particular emphasis on Irish craftsmanship and contemporary design, combining bespoke furnishings with carefully selected artwork.

For business travellers, the terminal also offers connectivity and facilities to catch up on work before departure.

While private suites are a central feature of the experience, their availability is subject to operational requirements, and shared accommodation may occasionally be provided. The service is particularly appealing for honeymooners, families, high-profile travellers and clients celebrating a special occasion, offering a quieter and more personalised alternative to a conventional airport lounge.

Arriving in Dublin? The VIP Treatment Continues

Platinum VIP isn't exclusively for departing passengers. Clients arriving into Dublin Airport can also take advantage of the service, with a personal chauffeur meeting them upon arrival and transferring them to the private terminal.

Priority immigration processing, baggage assistance and access to a luxury suite help make the arrival experience as smooth as possible.

After a long-haul flight, guests can enjoy refreshments and relax in comfort before continuing their journey.

For international visitors arriving in Ireland, particularly those travelling on luxury itineraries, Platinum VIP provides an impressive first introduction to the country.

Exclusive Services for Business and Corporate Travellers

Platinum VIP also caters to corporate clients, executives and international delegations. The recently introduced Sean Lemass Meeting Room provides a dedicated business environment within the private terminal, accommodating up to nine people. Equipped with advanced audiovisual technology, high-speed connectivity and video-conferencing facilities, the space allows business travellers to host meetings without leaving the airport. The facility is particularly suited to executives travelling on tight schedules or international visitors requiring privacy and discretion.

Connecting passengers can also book a Platinum VIP transfer service, providing assistance between flights and access to the terminal's facilities, subject to the arrangements of their booking.

Additional Extras: Chauffeurs, Private Parking and Special Occasions

For clients seeking a fully seamless experience, Platinum VIP offers several additional services. Private parking is available directly outside the terminal, subject to availability and additional charges. An additional chauffeur service can also be arranged to collect passengers from their home, hotel or another location and transport them directly to the private terminal, with onward transfers also available. For honeymooners and couples celebrating special occasions, the service offers an opportunity to add a memorable luxury experience to their travel plans.

Platinum VIP gift vouchers are also available, making the experience an attractive option for clients looking to surprise someone with an especially luxurious departure.